
Hanes
Hanes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanes has 1.9 star rating based on 274 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Hanes to a friend or colleague.
- Rating Distribution
Pros: In the past it was a good product, Price was okay, Used to be good.
Cons: Bad customer service, Quality sucks now, Shoddy product.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanes has 1.9 star rating based on 274 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Hanes to a friend or colleague.
- Rating Distribution
Pros: In the past it was a good product, Price was okay, Used to be good.
Cons: Bad customer service, Quality sucks now, Shoddy product.100% of users think that Hanes should improve its Product Quality.
100% of users say that they won't use Hanes in the future for similar services or products.Recent recommendations regarding this business are as follows: "File a complaint about wasteful products", "Buy Kirkland!", "Buy another brand", "Avoid these products", "Buy a better brand".
Most users want Hanes to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































Unwanted waste
User's recommendation: File a complaint about wasteful products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad Socks 3 months old and they already have holes
- Cheaply made socks
Preferred solution: New socks
User's recommendation: Buy a better brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Dissatisfied with your product
User's recommendation: Nope
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |NO CUSTOMER SERVICES/HATE CANADIANS
ON DEC 10, 2023, I ORDER 4 SHIRTS ON HAYNES WEB SITE TOTALLING 103.25.
ON THE 16 JAN 2024, I DECIDED TO CALL HAYNES TO FIND OUT STATUS OF ORDER. I WAS ADVISED THEY DID NOT KNOW AND THEIR BORDER SERVICES WOULD BE CALLED TO LOCATE ITEMS.
I ADVISED I DID NOT WANT A REFUND AND I WANTED THE ITEMS. A SHORT WHILE LATER I WAS SENT AN EMAIL WITH A REFUND AND NO EXPLANATION . I CALLED HAYNES AND WAS HUNG UP ON TWICE ON MY THIRD ATTEMPT THEY ANSWERED THE PHONE. TO CUT IT SHORT THEY REFUSED TO ALLOW ME TO TALK TO ANYONE ABOVE SUPERVISOR, TOOK MY COMPLAINT, ADVISED THEY COULD NOT RESHIP THAT THEY DID NOT HAVE THE POWER TO DO SO.
AND I HAD TO REORDER.
THEY ALSO COULD NOT ADVISE WHY I WAS NOT SENT AN EMAIL ADVISING IT WAS LOST. I ASKED WHY AFTER A MONTH AND 6 DAYS NO ONE FROM HAYNES CALLED ME ABOUT THE DELAY IN SHIPPING AND WHY NO ONE FROM HAYNES ADVISED ME UNTIL MY PHONE CALL IT WAS LOST.
THE PEOPLE I WAS SPEAKING WITH WERE PLEASANT ENOUGH BUT I COULD TELL THEY DIDNT CARE AND WERE DOING AS THEY WERE INSTRUCTED OR TRAINED TO DO.(NO CUSTOMER SERVICE AT ALL ) I COULD ALSO NOTE THAT DEALING WITH CANADA WAS SOMETHING THEY DID NOT WANT TO DO.
THANK-YOU HAYNES
User's recommendation: DONT BUY HAYNES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Inferior product
- There are no pros
- All products
Preferred solution: Full refund
User's recommendation: Avoid these products
Socks and Underwear not lasting.
I have purchased Hanes underwear and socks for most of my life. 50 years old here.
And anything purchased from them in the last 3 is trash. For example, I still have socks that were purchased 10 years ago and are still in good shape. I only need to replace the socks do to my own fault as catching the material on something and ripping them. That being said.
The new sock purchased 6 and 3 months ago are already worn out on the balls and heals of the feet and will need to be replaced soon. I thought that the first set purchased might have been defective until the second set was purchased. That's just poor quality.
I guess I'll just purchase Costco Kirkland socks from now on. Purchased 3 pairs and after 4 months still going strong.
User's recommendation: Buy Kirkland!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t find the product I want
Who made the decision THAT EVERY GUY REGARDLESS OF AGE only wants to wear boxer briefs!?!?!?! Who made that decision on my behalf?
At one point in time, I found the perfect underwear for me. They were the boxer TRUNKS that were made of cloth and had the breathable mesh holes in the fabric. TRUNKS!! Not BRIEFS!!!
All I can find in ANY AND ALL stores is boxer briefs! I cannot wear briefs!!! No matter how you design that so-called support pouch, my *** get pulled out and pinched when I walk. I gave them a fair chance.
Worst mistake ever!!! I now have to go commando because some retard at your company made the choice for ALL MEN to only wear boxer briefs!!!
Thanks for nothing Hanes. I will never purchase a single product made by Hanes EVER AGAIN.
Yours truly,
An EX customer.
- Cannot find the product i want
Preferred solution: The product I want. Not the product you try to force people to buy.
User's recommendation: Buy another brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not satisfied with product
- Mostly good product
- Hit and miss
Preferred solution: Replacement
User's recommendation: Carefully choose what you buy
Complaint
- Good sale prices
- Cancelation of order without notification
- Nasty customer service reps
Preferred solution: Apology
User's recommendation: Customer service is horrible
Return
- Or ally good oriducrt
- Very poor quality in leek proof
Preferred solution: Full refund
Complaint
I have always bought Hanes t-shirts because they were made of cotton, nice and thick, and lasted a long time. In fact, the last time I bought them was probably 10 years ago!!
But they were getting pretty thin and discolored so I decided to buy some new ones.
Bought them at Walmart.
I AM SO DISAPPOINTED!!
They are thin to the point you can see through them!
And, of course, Walmart wont take them back because I washed them.
Im done with Hanes!!
I will never buy them again. Im going to buy Fruit of the Loom.
I was going to give them to the homeless, but Id be too embarrassed!!
Shame on Hanes for making such a cheap product!!
- Very thin
- Cheaply made
Preferred solution: Full refund
User's recommendation: Do not buy these!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Improper description of product
- Nice product
- Longevity
- Item was not what label said
Preferred solution: My underwear to be replace with actual briefs
User's recommendation: Not to buy product

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hanes Super Value pack Dissapointing
- Seems like a reasonable solution for clothes
- Outsourced manufacturing and greenwash
Preferred solution: Full refund
User's recommendation: Try a different brand
Cannot find hosiery in major retail stores anymore. In Missouri.
Preferred solution: Find products in local stores.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Rewards member
User's recommendation: don't bother signing up for email alerts, or rewards. They do not send anything to you. They just sell your info.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange in Sizing and Material Quality Much Worse since 2022
- Used to be a good product
- Now i feel scammed
Preferred solution: Explanation and public notice on web site about changed
User's recommendation: Don’t count on them
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