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Ordered 2 pairs of white socks. Received 1 pair of black socks. Tried for 2 days to get thru to customer service on the phone and after 45 minutes gave up. First email to customer service was ignored. The second email advised me to send the socks back at my expense....
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1.3
I didn't like
  • Bad customer service
#1101023
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I ordered two tees which supposedly were "in stock". I used paypal and they paid Hanes immediately. It is going on 5 days later and tees are still "in process". I never have this problem with Ebay, Amazon or Walmart.com. They ship right away or let me have option to...
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#1100304
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Ordered clothing on August 20, 2017. Still not shipped on August 27 Customer service says "system conversion" is causing delays - should have said so when giving shipping timeline upon ordering.
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Anonymous
KL

Have the same issue. I placed an order on 8/17/17. Order status has consistently said they are doing inventory and there will be a "slight delay" in shipping. Upon seeing this...

#1092933
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Hanes - Their quality has decreased

Hanes
#1104146
1.5
Details
Ever wanted tearaway panties? Try Hanes! Their waist bands and side seams rip like lettuce at the slightest tug!
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New Hanes commercial on Directv is a ***!

Hanes
#1073858
1.0
Details
While relaxing the Too Loud Hanes commercial comes on! You really know when a product is cheap... While all other ads follow the rules on volume, Hanes needs to be loud so one is forced to take it. Yucky!!!! Won't even buy that product now!!!
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Hanes - Quality

Hanes
#1055163
1.2
Details
Quality of product has gone down tremendously. Every pack of t-shirts I buy,have a hole or threads already coming undone at the armpit. It's getting ridiculous. Material feels really cheap.
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Delivery Service
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Hanes - Bought a 5 pack of large , only one was large the rest were smalls

Hanes
#1040542
Got large so they don't rest on my hernia scar ,screwed again for the last time
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I recently bought a pack of Hanes men's briefs and after a few uses/washes, the waist elastic went limp. The elastic was so limp that the briefs would actually slide down off me INSIDE the pants I was wearing! I had gone to the grocery store and felt the brief falling...
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Anonymous
A from Texas

I've noticed that the quality of the waist band elastic in the Hanes briefs have gone down since they started the tagless product line. After a few washings the elastic is li...

#1088262
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I was unable to track my order on the internet, receiving the same message "status unavailable." When I contacted Hanes customer service I was told the supervisor Mr. Donnell will call me. Needless to say he never did, nor did I receive a response to my e-mails. Hanes...
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#1076539
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As a life long consumer of Hanes underwear, I bought your Constant Comfort X-Temps with confidence. I was bitterly disappointed. The elastic at the waist is as advertised. It doesn't roll or pinch. However! The elastic at the legs is flimsy and cheap. It allows too...
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#1067546
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I've been buying Beefy-tees with pockets in size 2XL for more years than I can remember. The oldest are so thread-bare that I decided to replace them with new size 2XLs. I washed the first 2017 batch without trying them on. Big mistake, they barely fit, though all of...
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h.kitchener
h.kitchener

You cannot rely on the standardization of sizes anymore as most clothing is now coming from foreign manufacturers. It is thus a wise consumer who always tries on all apparel f...

3.3
#1062778
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I ordered 2 hanes 18 bras, ultimate shoulder for comfort., buy one get one free. What a deal I thought, one came back according to the order I sent, and one item was entirely different, a lacy bali cami. How could they have made a mistake like that. This was my first...
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Anonymous
ann

I received an error on theirann website and was charged 4 extra times. This is completely *** AND A WASTE OF MY TIME

#1062351
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A standard ray sweatshirt - washed it a few times and it is pilling like no other purchased before. It is also thinner than previous Hanes sweatshirts I have purchased for the past 20 years. Next, a pair of black sweatpants already has holes in it after only 4 light...
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#1049725
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I purchased a pack of hanes v neck tees and when I opened them 2 had holes in the underarm part of the shirt. These were brand new purchased at Kmart. I did not keep the reciept and had already worn one that was fine before I realized 2 had holes. So I basically paid...
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rollo2016
rollo2016

Actually, you only got one mis-packaged t shirt. This is the new "ventilated" t shirt and all three were supposed to have the air vents. You didn't read the package closely an...

1.6
#1040871
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