Hanes - Bad quality control / worse customer service

4-pack of v-neck shirts had 1 new shirt with a spot in the middle of the back. (my guess is it is the ink they use for the label.) I emailed their customer service 10 days ago with labeling info and asking how I might launder it for best success. Never heard from them.

These were purchased at Kohl's a few months ago but not opened till now. Product is ComfortBlend v-neck t-shirt; RN#15763.

When you purchase Hanes product, do not store for future use...check immediately for irregularities.

How tough is it to at least use auto-reply to acknowledge being contacted by a customer?

I must be close to 100 words (as required by Pissed Consumer) by adding this last sentence! Thanks for reading.

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More Review Details

Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Bad customer service

Reason of review:
Poor customer service
Product or service
Hanes T-Shirt
Review category
Footwear and Clothing
review #822952 by

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