4-pack of v-neck shirts had 1 new shirt with a spot in the middle of the back. (my guess is it is the ink they use for the label.) I emailed their customer service 10 days ago with labeling info and asking how I might launder it for best success. Never heard from them.
These were purchased at Kohl's a few months ago but not opened till now. Product is ComfortBlend v-neck t-shirt; RN#15763.
When you purchase Hanes product, do not store for future use...check immediately for irregularities.
How tough is it to at least use auto-reply to acknowledge being contacted by a customer?
I must be close to 100 words (as required by Pissed Consumer) by adding this last sentence! Thanks for reading.
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- Bad customer service
- Reason of review:
- Poor customer service
- Product or service
- Hanes T-Shirt
- Review category
- Footwear and Clothing
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