Hanes Contact Information

Customer Service:

  • (800) 832-0594
  • (800) 503-6702

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Currently you can call only US numbers.

Headquarters Address:

Hanes
P.O. Box 748
Rural Hall, North Carolina 27098
United States

Other Info:

For Shopping Assistance for the below sites (U.S. orders):
Phone Toll Free - 8am - 10 p.m. (ET) Monday – Saturday
10am – 6pm (ET) Sunday

To Contact Customer Service (delivery questions/returns for the sites above), U.S. orders only:
Phone Toll Free 1-800-832-0594
Monday to Friday 8 a.m. – 10 p.m. (ET)
Sat. 8 a.m. – 4 p.m. (ET)

Social Networks:

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Summary of Hanes Customer Service Calls

48 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
04:19 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact Hanes to Ask about:

Return/ Replace:

  • “Need a return label”
  • “Is there usually return postage on your invoice”

Product/ Service:

  • “Dissatisfied with the quality of the men's briefs I purchased at Walmart”

Payments and Charges:

  • “Possible fraudulent charge”

Shipping and Delivery:

  • “Tracking”

Refund:

  • “Was not given a refund”

Request for Information:

  • “Product concern”

Other:

  • “I bought a6 pck of size 10 hanes her way. Out of the six pairs 4 have the left leg opening more than double the size of the riht leg”
  • “Status of my order”
  • “Want to know where ti find( Hefty) T shirts?”

Hanes Rating Stats

2.0 out of 5 stars
based on 86 reviews
See all 174 reviews reviews

Rating stats

  1. 31 reviews
  2. 28 reviews
  3. 19 reviews
  4. 6 reviews
  5. 2 reviews

About Hanes

Top 5 Hanes Services

Shipping Service, Customer Care

Top 5 Likes about Hanes

Price was okay, Price, What is there to like, Price was good

Top 5 Dislikes about Hanes

Bad customer service, Not getting what i ordered, Very poor customer service have yet to reach anyone, Shoddy product, Holes in the heal of all my hanes socks less than year old

Top 5 Related Companies

Onehanesplace, Champion Clothing , Gear For Sports, JustMySize, DIM Paris

Summary

The aim of Hanes creation was to sell different apparel essentials for women, men and children. Among the assortment are: t-shirts, underwear, undershirts, thermal underwear, sweats, socks, pajamas, pants, shorts, bras, panties, sleepwear, camis, tank tops, casualwear, hosiery, slippers, etc. Usually there is a certain range of products that is sold off. Sometimes the collection clearance is up to 70% off! You could find Hanes products everywhere in the U.S.: either in retail store in your city (see its location on the company’s website) or you could shop on-line. It is possible to request Hanes catalog by on-line form, to make returns and exchanges in case you are not satisfied with the ordered apparel.

Hanes reviews and complaints

Hanes is ranked 250 out of 2058 in Footwear and Clothing category

Payment Methods

PayPal

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Hanes Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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