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Summary of Hanes Customer Service Calls

35 TOTAL CALLS
80% SUCCESSFUL CONNECTIONS
04:43 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Hanes to Ask about:

Product/ Service quality:

  • “Dissatisfied with the quality of the men's briefs I purchased at Walmart”

Payments and Charges:

  • “Possible fraudulent charge”

Return/ Replace:

  • “Is there usually return postage on your invoice”

Shipping and Delivery:

  • “Tracking”

Refund:

  • “Was not given a refund”

Other:

  • “Order info”
  • “Why dont u have size 35 there are .millions of us your under wear wont fit.”
  • “Unsatisfied”

About Hanes

Top 5 Hanes Services

Shipping Service, Customer Care

Top 5 Likes about Hanes

Price was okay, Price, What is there to like, Price was good

Top 5 Dislikes about Hanes

Bad customer service, Not getting what i ordered, Very poor customer service have yet to reach anyone, Shoddy product, Very poor customer service

Top 5 Related Companies

Onehanesplace, Champion Clothing , Gear For Sports, JustMySize, DIM Paris

Summary

The aim of Hanes creation was to sell different apparel essentials for women, men and children. Among the assortment are: t-shirts, underwear, undershirts, thermal underwear, sweats, socks, pajamas, pants, shorts, bras, panties, sleepwear, camis, tank tops, casualwear, hosiery, slippers, etc. Usually there is a certain range of products that is sold off. Sometimes the collection clearance is up to 70% off! You could find Hanes products everywhere in the U.S.: either in retail store in your city (see its location on the company’s website) or you could shop on-line. It is possible to request Hanes catalog by on-line form, to make returns and exchanges in case you are not satisfied with the ordered apparel.

Hanes reviews and complaints

Hanes is ranked 179 out of 1915 in Footwear and Clothing category

Payment Methods

PayPal

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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