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Houston we have a problem!!!.............

Hanes - Houston we have a problem!!!.............
Hanes - Houston we have a problem!!!.............
Hanes - Houston we have a problem!!!.............
Hanes - Houston we have a problem!!!.............
Hanes - Houston we have a problem!!!.............
Original review updated by user Dec 27, 2021
My name is Ramona. I was traveling around the World House and Pet Sitting before the pandemic hit. I am a writer now so I now work from home I wear comfortable sweat outfits daily and am sitting at a word Document for hours at a time. The reason I choose sweat pants is...
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ID
#3199457 Review #3199457 is a subjective opinion of poster.
Loss
$41
Preferred solution
New Product and compensation
New Reviewer

Tasteless commercials

Your commercial is tasteless. An effeminate guy hardly what inspire men (or women) to buy your product.

User's recommendation: Find a more typical male to hawk your underwater.

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ID
#3773468 Review #3773468 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Better commercials

VERY DISAPPOINTED IN HANES UNDERWEAR FOR WOMEN (BOYS SHORTS)...

I purchased pkg/ Size5 Hanes Boy Short Style as usual. I buy underwear every month from Hanes . I LIKE YOUR PRODUCT,WEAR,FIT,PRICE,AND FEEL. NEVER PROBLEM... THAT IS UNTIL THIS JUNE 2022. I purchased at Target same as always. I put pair underwear on. First thing after...
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ID
#3739343 Review #3739343 is a subjective opinion of poster.
Location
Carmichael, California

Bras to be returned

Call me. 952212**** bras were worthless. Rode up over breast. Called customer service they were going to send me a return label but never did. Tried calling them but this major company has had phone problems for 3 weeks and I cannot get thru.

User's recommendation: Stay away unless you are 100% sure of what you are ordering.

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ID
#3681212 Review #3681212 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Returning 10 bras

I bought the bandleader bras and they were the worst purchase I have made! Within a matter of a few minutes they ride up over the breast. I called customer service and they were going to send me a return label which I never received. Tried many times in last 3 weeks to call customer service but just get a recording saying you have phone issues. How can a major company have phone issues for 3 weeks?

User's recommendation: Stay away unless you are absolutely sure 100% of what you are ordering.

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ID
#3681162 Review #3681162 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

No customer service available for 2 weeks. Want to return 3 cheap quality T-Shirts, but can't.

What kind of company has NO customer service available for two weeks due to system outage? Tell you that you can contact to "chat", but I sure can't find the chat feature.Avoid.Avoid
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ID
#3662462 Review #3662462 is a subjective opinion of poster.
Location
Glen Burnie, Maryland
Preferred solution
Full refund
New Reviewer

Question about shipping for an order I want to place

Im trying to place an order it says standard shipping is $1.99 and when I get to the end to finish placing the order it says that my shipping is going to be $6.99 Im absolutely furious that theres nobody to speak with Im going to just cancel the order
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ID
#3646315 Review #3646315 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Haven't received package in over a month. Customer service phone # says they're closed

I placed my order over a month ago. Still have not received. I've called every customer service # I can find and they all say they are closed. Yes, I've called during business hours and many different times in the day during the business hours for a week straight! They don't have an email for customer service either. This is simply unacceptable!!! Shame on you HANES!

User's recommendation: by from a big box store...don't use the Hanes.com website.

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ID
#3629351 Review #3629351 is a subjective opinion of poster.
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Can't contact or chat with customer no-service due to "system update. Web site says use chat but no chat button shoping

Trying to contact Hanes C/S regarding return amount that is incorrect, unable to phone call or chat to get the correct return credit amount.

User's recommendation: Make absolutely certain the correct itemsat all times.

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1 comment
#2195727

I had the same issue and ended up finding an email address for Hanes and got my refund problem resolved. Try sending your request to hanes.customer@***.com. They need to post this email address in the customer service area on the website.

ID
#3626083 Review #3626083 is a subjective opinion of poster.
Pros
  • Fit ok
Loss
$21
Preferred solution
Full refund

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New Reviewer

Sick of womanly men doing ads

A new Hanes commercial with the same gay man selling men's underwear, way to feminine of a man, it makes me sick, no more real strong men any more. This Biden agenda make men weak & sissy like a transgender race.
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ID
#3625759 Review #3625759 is a subjective opinion of poster.
Location
Rancho Palos Verdes, California

Among the worst merchants online.

They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed.

User's recommendation: buy elsewere.

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ID
#3623273 Review #3623273 is a subjective opinion of poster.
Location
Houston, Texas

Your how do you men’s commercial for Hanes underwear is unbelievably poor taste

There were young children watching the show even though its a sport station there is 7,8 year-olds watching it I think its disgusting and it should be pulled for the air. Mother of sons , daughter, a wife. Im boycotting Hanes underwear. Its disgraceful . The young mans private areas? Balls are not our concern. Do you think ?

User's recommendation: Don’t buy Hanes.

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ID
#3609739 Review #3609739 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • In the past it was a good product
Cons
  • Cheap quality uses 3rd world labor
Preferred solution
Reconsider your pour taste in commercials

Couldnt find my order, size chart not accurate to real size. I’m out. $25.00 and can’t return due to their error. Why can’t they find my order.

See above, will never order from them again. Nothing more to say. Anybody need any bras in L that wouldnt fit my 9 year old niece.

User's recommendation: Don’t order they don’t stand by their customers.

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ID
#3550202 Review #3550202 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Pros
  • Fit used to be good
Cons
  • Not stretchy enough
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Holes in socks after two time of wearing

Hanes - Holes in socks after two time of wearing
Hanes - Holes in socks after two time of wearing
Hanes - Holes in socks after two time of wearing
I had holes in socks after only wearing them one time... 1 time come on now!! You might get to wear them twice but that's it!! I've got older Hanes socks that are 30 yrs old plus and they r still going.. I think that's why I'm so disappointed! I don't have a receipt but I've got a bank statement..don't want to share on here. Please return my money!!

User's recommendation: Don't buy socks they get holes in them after you only wear them once and if you are lucky you might get to wear them twice.. come on I've got Hanes socks that are 30 yrs old and still going that's why I'm so disappointed!!!

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ID
#3543093 Review #3543093 is a subjective opinion of poster.
Location
Ludington, Michigan
Loss
$17
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Service

Was not told that i couldnt return clearance items. I had one clearance item in my purchase of multiple items. Tried returning it 6 days later to be told you were told u couldnt return this. Was absolutely not told that nor is it stated in the receipt

User's recommendation: Dont shop there.

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ID
#3481293 Review #3481293 is a subjective opinion of poster.
Location
Aurora, Ohio
Loss
$25
Preferred solution
Full refund
New Reviewer

Resolved: Hanes Used To stand For Quality

Update by user Mar 27, 2022

admission of crap quality.

Original review posted by user Mar 27, 2022
Bought some socks, said "Comfort" on label, Hanes used to stand for something good, trusted. If I couldn't return, which I can, I would use them to check my oil, Pure good gone to Crap
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Resolved
ID
#3440064 Review #3440064 is a subjective opinion of poster.
Location
Howell Township, Michigan
Pros
  • No pros thier quality is non existent now
Cons
  • Quality sucks now
  • Crap
Preferred solution
Something for free

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