Hanes Reviews and Complaints | hanes.com @ Pissed Consumer

Most helpful review

New Reviewer

Dec 26, 2021 Ramona S Kyg

Houston we have a problem!!!.............

1.5

Original review updated by user Dec 27, 2021

My name is Ramona. I was traveling around the World House and Pet Sitting before the pandemic hit. I am a writer now so I now work from home I wear comfortable sweat outfits daily and am sitting at a word Document for hours at a time. The reason I choose sweat pants is...

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#3199457

Loss

$41

Preferred solution

New Product and compensation

New Reviewer

Jul 18, 2022 Minny W

Tasteless commercials

1.0

Your commercial is tasteless. An effeminate guy hardly what inspire men (or women) to buy your product.

User's recommendation: Find a more typical male to hawk your underwater.

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#3773468

Location

Dallas, Texas

Preferred solution

Better commercials

Jul 07, 2022 PissedConsumer3739343 of Carmichael, CA

VERY DISAPPOINTED IN HANES UNDERWEAR FOR WOMEN (BOYS SHORTS)...

I purchased pkg/ Size5 Hanes Boy Short Style as usual. I buy underwear every month from Hanes . I LIKE YOUR PRODUCT,WEAR,FIT,PRICE,AND FEEL. NEVER PROBLEM... THAT IS UNTIL THIS JUNE 2022. I purchased at Target same as always. I put pair underwear on. First thing after...

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#3739343

Location

Carmichael, California

Jun 17, 2022 PissedConsumer3681212 of Minneapolis, MN

Bras to be returned

1.0

Call me. 952212**** bras were worthless. Rode up over breast. Called customer service they were going to send me a return label but never did. Tried calling them but this major company has had phone problems for 3 weeks and I cannot get thru.

User's recommendation: Stay away unless you are 100% sure of what you are ordering.

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#3681212

Location

Minneapolis, Minnesota

Jun 17, 2022 PissedConsumer3681162 of Minneapolis, MN

Returning 10 bras

1.7

I bought the bandleader bras and they were the worst purchase I have made! Within a matter of a few minutes they ride up over the breast. I called customer service and they were going to send me a return label which I never received. Tried many times in last 3 weeks to call customer service but just get a recording saying you have phone issues. How can a major company have phone issues for 3 weeks?

User's recommendation: Stay away unless you are absolutely sure 100% of what you are ordering.

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#3681162

Location

Minneapolis, Minnesota

New Reviewer

Jun 12, 2022 Ann S Yjx

No customer service available for 2 weeks. Want to return 3 cheap quality T-Shirts, but can't.

What kind of company has NO customer service available for two weeks due to system outage? Tell you that you can contact to "chat", but I sure can't find the chat feature.Avoid.Avoid

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#3662462

Location

Glen Burnie, Maryland

Preferred solution

Full refund

New Reviewer

Jun 07, 2022 Decklin Jyg

Question about shipping for an order I want to place

2.1

Im trying to place an order it says standard shipping is $1.99 and when I get to the end to finish placing the order it says that my shipping is going to be $6.99 Im absolutely furious that theres nobody to speak with Im going to just cancel the order

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#3646315

Preferred solution

Let the company propose a solution

New Reviewer

Jun 01, 2022 Brad H Kaf

Haven't received package in over a month. Customer service phone # says they're closed

I placed my order over a month ago. Still have not received. I've called every customer service # I can find and they all say they are closed. Yes, I've called during business hours and many different times in the day during the business hours for a week straight! They don't have an email for customer service either. This is simply unacceptable!!! Shame on you HANES!

User's recommendation: by from a big box store...don't use the Hanes.com website.

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#3629351

Loss

$100

Preferred solution

Let the company propose a solution

New Reviewer

May 31, 2022 Donald M Ccj

Can't contact or chat with customer no-service due to "system update. Web site says use chat but no chat button shoping

1.0

Trying to contact Hanes C/S regarding return amount that is incorrect, unable to phone call or chat to get the correct return credit amount.

User's recommendation: Make absolutely certain the correct itemsat all times.

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1 comment

Jun 13, 2022 PissedConsumer2195727 #2195727

I had the same issue and ended up finding an email address for Hanes and got my refund problem resolved. Try sending your request to hanes.customer@***.com. They need to post this email address in the customer service area on the website.

0 0

#3626083

Pros

Fit ok

Loss

$21

Preferred solution

Full refund

Companies Similar to Hanes

New Reviewer

May 31, 2022 Tony C Hce

Sick of womanly men doing ads

A new Hanes commercial with the same gay man selling men's underwear, way to feminine of a man, it makes me sick, no more real strong men any more. This Biden agenda make men weak & sissy like a transgender race.

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#3625759

Location

Rancho Palos Verdes, California

May 30, 2022 PissedConsumer3623273 of Houston, TX

Among the worst merchants online.

1.0

They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed. They don't answer the phone. no mailing address. no email address. returns aren't processed.

User's recommendation: buy elsewere.

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#3623273

Location

Houston, Texas

May 25, 2022 PissedConsumer3609739 of Atlanta, GA

Your how do you men’s commercial for Hanes underwear is unbelievably poor taste

1.1

There were young children watching the show even though its a sport station there is 7,8 year-olds watching it I think its disgusting and it should be pulled for the air. Mother of sons , daughter, a wife. Im boycotting Hanes underwear. Its disgraceful . The young mans private areas? Balls are not our concern. Do you think ?

User's recommendation: Don’t buy Hanes.

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#3609739

Location

Atlanta, Georgia

Pros

In the past it was a good product

Cons

Cheap quality uses 3rd world labor

Preferred solution

Reconsider your pour taste in commercials

May 06, 2022 PissedConsumer3550202 of Saint Paul, MN

Couldnt find my order, size chart not accurate to real size. I’m out. $25.00 and can’t return due to their error. Why can’t they find my order.

2.2

See above, will never order from them again. Nothing more to say. Anybody need any bras in L that wouldnt fit my 9 year old niece.

User's recommendation: Don’t order they don’t stand by their customers.

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#3550202

Location

Saint Paul, Minnesota

Pros

Fit used to be good

Cons

Not stretchy enough

Loss

$25

Preferred solution

Full refund

New Reviewer

May 04, 2022 Amanda T Jgh

Holes in socks after two time of wearing

1.0

I had holes in socks after only wearing them one time... 1 time come on now!! You might get to wear them twice but that's it!! I've got older Hanes socks that are 30 yrs old plus and they r still going.. I think that's why I'm so disappointed! I don't have a receipt but I've got a bank statement..don't want to share on here. Please return my money!!

User's recommendation: Don't buy socks they get holes in them after you only wear them once and if you are lucky you might get to wear them twice.. come on I've got Hanes socks that are 30 yrs old and still going that's why I'm so disappointed!!!

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#3543093

Location

Ludington, Michigan

Loss

$17

Preferred solution

Full refund

New Reviewer

Apr 12, 2022 Laura B Kqf

Service

1.0

Was not told that i couldnt return clearance items. I had one clearance item in my purchase of multiple items. Tried returning it 6 days later to be told you were told u couldnt return this. Was absolutely not told that nor is it stated in the receipt

User's recommendation: Dont shop there.

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#3481293

Location

Aurora, Ohio

Loss

$25

Preferred solution

Full refund

New Reviewer

Mar 27, 2022 don s Njd

Resolved: Hanes Used To stand For Quality

1.0

Update by user Mar 27, 2022

admission of crap quality.

Original review posted by user Mar 27, 2022

Bought some socks, said "Comfort" on label, Hanes used to stand for something good, trusted. If I couldn't return, which I can, I would use them to check my oil, Pure good gone to Crap

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Resolved

#3440064

Location

Howell Township, Michigan

Pros

No pros thier quality is non existent now

Cons

Quality sucks now
Crap

Preferred solution

Something for free

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It's inappropriate or not family friendly

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Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Price Affordability	3/5
Location	2/5
Diversity of Products or Services	2/5
Website	2/5
Discounts and Special Offers	2/5

Hanes Reviews

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Rating Details

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Top Hanes Reviews

"Usage experience feedback/complaint?"

"Tasteless commercials"

Hanes Reviews

Houston we have a problem!!!.............

Tasteless commercials

VERY DISAPPOINTED IN HANES UNDERWEAR FOR WOMEN (BOYS SHORTS)...

Bras to be returned

Returning 10 bras

No customer service available for 2 weeks. Want to return 3 cheap quality T-Shirts, but can't.

Question about shipping for an order I want to place

Haven't received package in over a month. Customer service phone # says they're closed

Can't contact or chat with customer no-service due to "system update. Web site says use chat but no chat button shoping

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Sick of womanly men doing ads

Among the worst merchants online.

Your how do you men’s commercial for Hanes underwear is unbelievably poor taste

Couldnt find my order, size chart not accurate to real size. I’m out. $25.00 and can’t return due to their error. Why can’t they find my order.

Holes in socks after two time of wearing

Service

Resolved: Hanes Used To stand For Quality

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