Hanes Reviews

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Resolved: Order Holding

Update by user Dec 19, 2020

Company fixed the issue and I have been provided with product or service ordered.

Original review updated by user Dec 19, 2020
I placed an order from Champion.com (Owned by Hanesbrands Inc) on December 8th. I called customer service 10 days later to find out why my item hadn't shipped. Customer service told me shipping could take an additional two weeks. I was very upset and emailed customer service with my complaint. The next day my order was sitting at my door. I couldn't be happier that my children will have their gifts in time for Christmas. Customer service went above and beyond to resolve my issue. I will definitely recommend this company to everyone!

User's recommendation: Boycott Hanes Brands.

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Resolved
ID
#2342153 Review #2342153 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Very poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

COMPLAINT

The current TV ad for men's briefs is offensive. This is the add with the half naked man that at the end is riding a mechanical bull. I am not the only one of the people I know that think this ad is very offensive.
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ID
#2670938 Review #2670938 is a subjective opinion of poster.
Preferred solution
cancel the ad as mentioned. Very offensive.

Complaint

Please get rid of your Hanes separate balls TV ad. It is revolting, disgusting and totally appalling to women as well as to men. It doesn't do anything for the Hanes label!!
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ID
#2649628 Review #2649628 is a subjective opinion of poster.
Location
Media, Pennsylvania

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New Reviewer

Waistbands failing within days of new..

Comfort Flex men's white briefs... Waist band fails on underwear within a few days of new..Bought several replacement packages, same problem. Used to be a loyal Haynes customer... Product is no longer worth buying...

User's recommendation: another brand.

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ID
#2620825 Review #2620825 is a subjective opinion of poster.
Location
Westfield, Massachusetts
Cons
  • Bad waistbands
Loss
$20
Preferred solution
Let the company propose a solution

Account

I guess the reason why my account was canceled is because I never ordered anything! 2019-**** I didnt have any teams to order for and now I can order yall made it difficult to order from NuORDER. So it will be hard for me to recommend Hanes Brand to anyone. I understand that this is a business decision and I appreciate it.

User's recommendation: Probably not.

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ID
#2615981 Review #2615981 is a subjective opinion of poster.
New Reviewer

Disappointing

Your new commercial. i have purchased Hanes products for many years but I am so offended by your recent commercial "ballance" that it disgusts me... I turn the channel every time it is on. I will not be purchasing your products in the future. I truly believe you crossed the line. The sad thing is that I run a huge department store and we are removing your products from our shelves. I have had many complaints complaints. from
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1 comment
#2025951

I totally agree. Hanes should be ashamed of their commercial.

It is very disgusting. To watch a male gigalo make love to a mechanical bull and thrust his groin at the camera is abominable, I have enjoyed Hanes products but will no longer buy your products.

ID
#2614462 Review #2614462 is a subjective opinion of poster.
Preferred solution
Apology

Men's Underwear Crawls Up On You

Not well made at all. Used to be better but is now cheapened. Bought a multipack and will dump it because it because the underwear is so hard to wear. Requires constant adjusting. Uncomfortable. They cheapened the product and are charging a high price. Just switched to Jockey, which costs more but is a lot better. h high

User's recommendation: Do Not Buy Hanes.

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ID
#2603503 Review #2603503 is a subjective opinion of poster.
Cons
  • Limited colors and styles
  • Reduced quality but not price
  • Cheapened the brand and has no regard for customers

Horrible products

Product is smaller than size. One T-shirt had holes. Sides are twisted, Neck is small. GARBAGE. Will never buy again.

User's recommendation: You know you're selling garbage. Store band is better quality.

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1 comment
#2022656

Cheapened product and will not buy again.

ID
#2592011 Review #2592011 is a subjective opinion of poster.
Location
Flushing, New York

Just wondering mens briefs

Bought a pack of mens briefs ... Package said : electronically protected just what does that mean............ A humor infused statement. Thanks
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ID
#2588888 Review #2588888 is a subjective opinion of poster.

Hanes underwear

i just want to tell you that how good your boxer breifs are how good a selection of breifs that you make i have been useing them for about 15 years keep up the good work thank you .john.

User's recommendation: hanes makes the best boxer breifs made.

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ID
#2560269 Review #2560269 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Items not as ordered

I ordered three items from Hanes.com. The first two were for MULTI-Colored Women's Underwear. The third item was for Women's underwear in a different style. My Multi Colored were 100% WHITE. Seriously? And the rest of the order was canceled, but I was not given any shipping discount etc.

User's recommendation: Run don't walk to another vendor.

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ID
#2555307 Review #2555307 is a subjective opinion of poster.
Product
Hanes Underwear
Cons
  • Multi colored does not equal all white
Loss
$6
Preferred solution
Let the company propose a solution

Defect t shirts

They have neddle holes in them the last two packs have been that way.We always buy hanes tshirts they nornale dont have holes in them
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ID
#2522969 Review #2522969 is a subjective opinion of poster.
Location
Tuscaloosa, Alabama

Inferior quality in underwear

Used to buy Hanes quite a lot. However, the fabric in the underwear would get holes in it after very little use. Apparently they are making underwear low quality to get people to buy them again as they prematurely wear out. I refuse to buy them now.

User's recommendation: Do not buy.

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ID
#2515962 Review #2515962 is a subjective opinion of poster.
Product
Hanes Underwear
Pros
  • Cheap
Cons
  • Develop holes easily
  • Inferior quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Defective panties

I paid over 20 dollars for a 10 pack , half of them had holes in them and need to be trashed..open..
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1 comment
#2002681

Your mother raised an idiot.

ID
#2501232 Review #2501232 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund
New Reviewer

I received a text that said I needed to pay one dollar more to get my purchase shipped

I ordered a white hooded full zipper sweatshirt size xl I had aggravation placing the order. My customer service representative said I would pay only 11.00 due to my aggravation. The order was placed. A few days later I received a note from fedex asking for 1.00????
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ID
#2491890 Review #2491890 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

2 out of a pack of 10 weren't sewn together at the seam

Defective merchandise and I wasn't able to take them back to the store because I had thrown out the package and I hadn't used all 10 right away. Haines never answered me about this.

User's recommendation: Check the seams right away.

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ID
#2488785 Review #2488785 is a subjective opinion of poster.
Location
Anderson, Indiana

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