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I ordered 3 items for Christmas, took 3 1/2 weeks to receive 2 items. As of today 2/19/18 I still have not received the 3rd item. Have emailed numerous times and NO response. Called customer service and got a run around, was told they would call back the next day with...
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1.0
I didn't like
  • Very poor customer service
#1172743
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I ordered two items nearly a month ago. Their tracking number said the package was one state away 11 days ago. I still haven’t gotten the items. I wrote to them and got a “It takes 7-10 days” which b that time had been at least 7. So I waited another week. Nothing. I...
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#1171302
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I purchased six tshirts for work on 12/29/2017. They shipped them on 1/2/2018. They have been sitting in the post office in Raleigh NC since 1/3/2018. I called customer service on1/11/2018 and was informed that this was happening all over the country. I pointed out...
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1.0
#1168001
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Hanes - The most recent pocket shirts I bought are so thin it's

Hanes
#1171737
1.0
Details
I'm not sure if I finished the stitching was bad too
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Value for money

Hanes - Socks are now smaller and too tight

Hanes
#1156594
Bought Hanes socks like always only to find out they are making them smaller than before. Causing an ingrown toenail nail. What a way to save a buck! Thanks a lot
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Hanes - Missing elastic

Hanes
#1154446
1.0
Details
Why does all ladies underwear not have elastic anymore in the back to cover your butt cheeks ?I have purchased two new packages and they are both the same.
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Product or Service Quality

Hanes - Poor quality

Hanes
#1142398
2.1
Details
I have purchased several packs of socks over the last few years. The quality continues to decline miserably. T-shirts shrink and don't hold up. The socks, you'll be lucky to get a couple months use before the holes in the heels shoe up. Garbage, never again...
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Advertised vs Delivered
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Price Affordability
Product or Service Quality
Value for money
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I've been wearing Hanes briefs and socks for over 20 years. Everything used to be made of nice, thick material that actually felt like a quality product when you opened the package. NOT ANY MORE! In the past, I've always purchased from a retail store (Wally-world) and...
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#1157648
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I bought a couple of packs of Hanes underwear. Pretty bad after only a few washings. I bought a couple of packs of Hanes T-shirts. Worse than underwear, if that was possible. The T-shirts are the thinnest, lowest quality material and workmanship I have ever bought. The...
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1.5
I liked
  • What is there to like
  • Price was okay
I didn't like
  • Shoddy product
#1155590
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I ordered an "ugly sweatshirt" on Dec 5th to be delivered in 5 to 10 business days... They have not sent me a confirmation on shipping, no tracking information, and no response to my email inquiries. I waited an HOUR on hold for their customer service, and finally had...
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1.0
I didn't like
  • Very poor customer service have yet to reach anyone
#1153146
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I ordered on 11/27/17 and received most of my order. However, one item was missing. The item was listed as 'in process' on my account but the order itself was listed as 'complete.' It took weeks for me to get an update on my order and I believe if I did not contact...
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1.2
#1149945
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They over charged me 10 bucks. Don't answer emails at all. They just lost a customer in me. Tried calling but said they cant help me. No matter how many emails i send they never answer. Thought that a company as well know as Hanes would have much better service. Guess...
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1.5
I didn't like
  • No customer service
#1149552
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I ordered two items from Hanes and once nearly a month passed I realized they never shipped. I gave them a call and the girl told me she was unauthorized to cancel orders then went silent... I said "Okay, then who is?" she proceeds to tell me that they are all busy and...
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Anonymous
Liza

Agree. I also had a poor customer service experience. CS Rep was extremely rude. Husband and I have found that the quality of their underwear has gone way down. Recently h...

#1147600
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I placed an order on Nov 27 2017, received a confirmation email with order number. It said you will receive a second email when your order is shipped. Received nothing yet and they charged my credit card. I tried to call, can't get through, heavy volume calls, well...
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1.4
I didn't like
  • Bad customer service
#1141933
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