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I ordered two items and both had wrong colors sent. They were very wrong. They sent bright red instead of pale blue. It's obvious that they were not even trying to send the correct item. I tried to write a review on their website describing the incorrect order and they...
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1.0
I didn't like
  • Not getting what i ordered
#1199864
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Hanes - Website not working

The billing has a lot of areas that don't function so you can't order. They are missing out on a lot of money because of this glitch. Very frustrating.
#1195079
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Just spent about an hour trying to buy some items of clothing on the Hanes website without success. Hanes website is unacceptably slow and buggy, but I fought through that, all the while wondering if my order would go through. Sure enough, they have that screwed up...
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1.0
#1190147
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Having placed an order with them on the 20th January 2018 and it has still not even been dispatched (it's 15th Feb today ). I can confirm they're still with this problem. I first encountered this problem around Sept 2017 but 1 or 2 orders i placed after this went OK....
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#1190124
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Purchased two bra's online. Needed to return them. Didn't want to pay to ship them back so I went to the Outlet store (which is where you have to return the items). HOWEVER, you can only do your return MONDAY-FRIDAY. So I went on Monday and did my return. They have to...
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2.7
I didn't like
  • Bad return policy - buyer beware
#1189056
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Hanes - Rip off!

They offer you a free item if you spend so much, then they cancell the item weeks later. You never get it! Complete rip off.. and I really wanted the item.
1.0
Details
Customer service
Delivery Service
Discounts and Special Offers
Staff
#1188672
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I placed an order a week ago using PayPal and received and email confirmation. I did not think anything about it till a week later. I have not heard anything else from them. Tried to check my account online, said I didn't have an account. Checked my PayPal account and...
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1.7
I liked
  • Price was okay
I didn't like
  • Delivery and customer service
  • Not getting what i ordered
#1184930
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I bought "small" boxer shorts for my husband in October 2017. We read package information and realized they had changed their sizing and that these would be too small, so we didn't open them. Their online help was nasty they would not exchange the items nor would they...
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Anonymous
dijanomm

I have been waiting for 2 months...sorry to hear I probably need to wait a lot longer. I don't really get how this is legal.

#1178863
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Ordering process is mediocre at best. Shipping is terrible. I ordered my items on Jan 12, and it is now the 28th and still no merchandise. If I ordered it on Amazon, it would have been here in two days. Complained via email and was told for the most part, too bad....
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#1178148
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A couple of months ago the Hanes management must of figured out that consumers are mentally deficient (just like GE did a number of years back, and they may be bankrupt soon) so they decided to go to the nearby dump gather some materials and sell them as new socks and...
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#1175463
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